Frequently asked questions (21 answers)
Plain answers on rates, 24/7 gate access, overnight flights, key custody, payments, and cancellations at our Rhodesfield yard near OR Tambo International Airport.
Prices, long stays & included extras
1. What are your daily and long-stay parking rates?+
Day 1 is R150 (rent only), 2 days R200, 3 days R300, and 4 days R320. Days 5 to 13 add R80 per day. Two full weeks (14 days) is a fixed special of R1,000 (~R71/day), and days 15+ add R80 per day. Stays over 30 days are negotiable.
2. What is included in the quoted parking price?+
Every booking includes 24/7 manned security patrols, full CCTV monitoring, electrified perimeter fencing, locked office key custody, and a complimentary exterior car wash before collection.
3. Is the exterior car wash really free on every stay?+
Yes. Before your return flight lands, our wash bay crew gives your car a complimentary exterior wash so it is clean at the gate when you collect.
4. Are there any booking fees or hidden admin charges?+
None. All prices include VAT, 24/7 security, and the return car wash. The figure shown in the price calculator is what you pay.
5. How do your prices compare to OR Tambo's official parkades?+
For 14 days, ABC is R1,000 flat with 24/7 security and car wash included, versus roughly R1,120 at OR Tambo's unshaded walk-up long-stay (P3) and roughly R3,220 in the shaded parkades (P1/P2). See the full tariff comparison.
24/7 hours, check-in timing & delayed flights
6. Are you open 24 hours a day, including public holidays?+
Yes — 24 hours a day, 7 days a week, 365 days a year, including Christmas, New Year, and Easter.
7. Do you charge late-night or after-hours collection fees?+
Never. While several Johannesburg operators add R50–R300 between 22:30 and 04:00, our boom gate is staffed overnight at R0 extra cost. Read more on our 24-hour parking page.
8. How far is the yard from OR Tambo terminals?+
About 2 km in Rhodesfield, Kempton Park (16 Catalina Ave) — roughly 2 minutes on local roads right next to the airport without highway congestion.
9. How early before my flight should I arrive at the yard?+
Aim to reach our gate about 2 hours before a domestic departure and 3 hours before an international departure. Check-in at the gate takes only a few minutes.
10. What happens if my return flight is delayed until 2am?+
Nothing punitive happens. If you entered your inbound flight number we monitor it, and as soon as you message us on WhatsApp after landing, our night crew has your car washed and waiting at the gate.
11. What if I extend my trip by an extra day or two while away?+
Just message us on WhatsApp or update your schedule via Manage Booking. Extra days are billed at the standard rate card (+R80/day after day 4).
Security, keys & vehicle care
12. How is the parking facility secured?+
The yard has an electrified perimeter fence, a single boom-controlled gate manned 24/7 by on-site guards, floodlighting, and continuous CCTV recording across all rows.
13. Where are my keys kept while I am away?+
Keys are tagged to your booking reference and locked in a steel cabinet inside our guarded office. They are never left in the ignition or on an open hook board.
14. Does anyone drive my car off the property?+
Never. Because you drive directly to our Rhodesfield yard rather than handing your car to a kerbside valet driver on the highway, your car never leaves our fenced yard until you collect it.
15. Are the parking bays covered / shaded?+
Yes — vehicles are parked under hail- and sun-protective shade net canopies inside the fenced yard.
16. Can you accommodate large 4x4s, double-cab bakkies, or minibuses?+
Yes. Toyota Hilux, Ford Ranger, Fortuner, Land Cruiser, and family vans park at the exact same standard daily rate.
Bookings, payments & cancellations
17. Do I have to pay upfront to book a bay?+
No prepayment is required to hold a bay. You can choose EFT in advance, card on arrival, or card on departure when collecting your vehicle.
18. What payment methods do you accept?+
Credit card and debit card on our yard card machine (on arrival or departure), or EFT bank transfer in advance.
19. What is your cancellation policy?+
Flexible and free. If your trip is cancelled or postponed, cancel via Manage Booking or WhatsApp ahead of drop-off with zero penalty.
20. Do I need to print a voucher or install an app?+
No app and no paper needed. Keep your ABC-XXXXXX booking reference or confirmation message on your phone.
21. Can someone else collect my vehicle on my behalf?+
Yes, provided you name them on your booking notes or confirm via your registered WhatsApp/email beforehand so our gate crew verifies their ID before releasing the key.
Ready to check your travel dates?
Calculate your exact total in seconds or reserve your bay online.